• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Please enter a valid message?

DarkGizmo

Active member
#1
Randomly when people try to post on my site ( http://www.gamerdevils.com/forums) They are greeted with a erorr that says "Please enter a valid message" while posting, even though they've entered content to be posted. Why is this occurring? is this Xenforo or theme related?

I'm a bit at a loss as it's even happened to me from time to time but I can't figure out how to reproduce this error?

This has been happening for a bit now, I'm currently on 1.5.10, I believe it started around 1.5.8 or 1.5.7......but I can't be too sure.
 

Brogan

XenForo moderator
Staff member
#2
We haven't had any other reports of it, so a modification could be involved.

The first step to troubleshooting it would be to revert to a completely default style and disable all add-ons.

If you can still replicate it in a default installation, we would need steps to reproduce it in order to try and work out what's causing it.
 

DarkGizmo

Active member
#3
Hmm not sure but I might know the cause, it could be either the theme I use or one of the two modifications associated with the theme, because I haven't tried any other new mods recently and I've had the same modifications for awhile now....aside from 2 that were added because of this particular theme that I have.....

The hard part is that this isn't easily reproduced, it's occurred randomly for me....
 

Mike

XenForo developer
Staff member
#4
There can also be some server side things that could trigger this, such as selective filtering. It should be consistently reproducable with specific message content though. I'd find a message that triggers it and confirm whether it always happens with that message. Troubleshooting can then start.
 

leslie dow

Active member
#5
I am getting complaints of this as well from several users and it has happened to me once. Maybe we should compare themes and addons?
Thanks
. Screen Shot 2016-11-11 at 9.55.33 PM.png