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Personal Message versus Inbox/Conversation

Discussion in 'Forum Management' started by Steve Freides, Sep 20, 2016.

  1. Steve Freides

    Steve Freides Active Member

    I find I spend time explaining to users that our Inbox/Conversation is functionally similar to a Message, commonly known as a PM for Personal Message, on Facebook.

    Is there a was to make the XenForo language here match what Facebook does? Instead of "Inbox", "Messages." Instead of "Start a New Conversation", "New" or "New Message."

    Thanks in advance.

  2. Martok

    Martok Well-Known Member

    These are phrases which you could change. Use the Search Phrases in the ACP to find what you want to change.
  3. Steve Freides

    Steve Freides Active Member

    Thank you.

    Do you and others think this is a good idea?

  4. Martok

    Martok Well-Known Member

    I've not had a problem with my users understanding what the Inbox and Personal Conversations are (which I do refer to as PM when posting on the forums but I've not changed any phrases).
  5. Steve Freides

    Steve Freides Active Member

    OK, thanks.

  6. Mr Lucky

    Mr Lucky Well-Known Member

    Yes, people do find the terminology odd at first. I'm sure there is a good reason for xenForo to do this. Maybe it just draws attention to the fact that it is very different to what people may have been used to in vBulletin.

    The oddest thing I find is "leave" as opposed to "delete" but in fact it makes sense because you don't delete the Conversation, only your side of it. And you have the option to come back if there are more responses. So in the end it all makes sense.
  7. Your Ski Advisor

    Your Ski Advisor New Member

    We changed ours to PM or Private Message, we found it to be a bit more consistant with what they were used to.
  8. Robust

    Robust Well-Known Member

    The reason is probably because PM in most forum softwares at the time referred to a direct message to a person. You can send it to multiple people but they were all different 'threads'.

    In XenForo, you can add people to a conversation and responses are kept up to date with all members. It's more of a conversation system than an email-like messaging system. The naming is probably to emphasise a difference and obvious marketing purposes.

    But to answer your question, just use phrases to change it if you must. You can also use route filters to change the route.

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