PayPal are a bunch of thieves.
I know of many people who have had their accounts frozen for no apparent reason and trying to contact PayPal to get their own cash released is an exercise in futility.
They should have been closed down by the FSA years ago.
Here's someone else who has been screwed by them: http://xenforo.com/community/resources/new-registration-email.477/
So what do you think was behind it all, I mean what did they have to gain? Because they was obviously making good commission from your sales, with you being a power seller and so many items listed selling on a regular bases. Because like Shawn said, it doesn't make sense really, they are cutting their own throat so to speak loosing a customer like yourself over one single refund claim made against you.
Also never really had any issue with them in close to a decade of using them. The occassional dispute resolution, but they only freeze those funds, not ALL funds, until the dispute is resolved. Some times it has gone my way, some times it has gone the buyers way... just the way it is when you provide services and Paypal now have different methods for services, not there old way of no refund policy on them.I have had an account with Paypal for 10 years, 8 of those as a merchant, and not once have I had a problem with them (other than having no 'real' seller protection for digitally delivered goods - but that just made me get better at handling my own risk). I would venture to guess I'm not an anomaly just as DP stated above.
I much prefer AlertPay.com (referral link)
Think of it as Canada's version of PayPal, but a lot more secure. When you sign up, you have to verify everything you impute. Proof of address twice (they mail something, you mail something), proof of phone number, proof of bank account, proof of credit / debit card, proof of ID, and all that "proof" is reviewed manually. No automated system or quick sign up, but very thorough and secure. If you want to sell on a website, you have to prove ownership and accepted content too.
All the features of PayPal, including their debit card.
PayPal required me to answer my phone once and they confirmed my bank account. And that was it. I was verified. (If I remember correctly). Far to many people scam through paypal.
Another one I like is Google Checkout (now known as Google Wallet) checkout.google.com
Exactly like paypal, except you can't directly send money via e-mail, but you can request it. A little insight .... Google is "thinking over" the idea of a Google Debit Card (nothing official or final yet, just a thought internally). Don't quote me on it.
Of course I also enjoy using 2 Checkout (2checkout.com). Their membership isn't free, but they process everything world-wide. They even accept payments where paypal will not go (such as India). They're also my secret weapon on getting around paypal since they will accept paypal payments (though they do hold them for a while).
AlertPay has some pretty bad reviews (easily found in Google), which is why I decided not to use it. 2CO's merchant fee's are sky high and their payout terms suck (for merchants). I actually had all kinds of problems with 2CO as a merchant, hence will never use them again. Can't speak for them as a buyer. Like it or not, Paypal is the best, worldwide, for merchants.
Also never really had any issue with them in close to a decade of using them. The occassional dispute resolution, but they only freeze those funds, not ALL funds, until the dispute is resolved. Some times it has gone my way, some times it has gone the buyers way... just the way it is when you provide services and Paypal now have different methods for services, not there old way of no refund policy on them.
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