XF 2.1 Outgoing Emails Failing

[Gilroes]

Hi,

I have had SMTP setup for a while now with Namecheap PrivateEmail and all of a sudden some emails are failing to send and this is the error I’m getting:

ErrorException: Email to user@example.com failed: [E_WARNING] fgets(): SSL: An existing connection was forcibly closed by the remote host. src\vendor\swiftmailer\swiftmailer\lib\classes\Swift\Transport\StreamBuffer.php:171
Generated by: LordWaycrest Mar 2, 2021 at 1:06 AM
Stack trace
#0 [internal function]: XF::handlePhpError()
#1 src\vendor\swiftmailer\swiftmailer\lib\classes\Swift\Transport\StreamBuffer.php(171): fgets()
#2 src\vendor\swiftmailer\swiftmailer\lib\classes\Swift\Transport\AbstractSmtpTransport.php(397): Swift_Transport_StreamBuffer->readLine()
#3 src\vendor\swiftmailer\swiftmailer\lib\classes\Swift\Transport\AbstractSmtpTransport.php(289): Swift_Transport_AbstractSmtpTransport->_getFullResponse()
#4 src\vendor\swiftmailer\swiftmailer\lib\classes\Swift\Transport\AbstractSmtpTransport.php(117): Swift_Transport_AbstractSmtpTransport->_readGreeting()
#5 src\XF\Mail\Mailer.php(274): Swift_Transport_AbstractSmtpTransport->start()
#6 src\XF\Mail\Mail.php(395): XF\Mail\Mailer->send()
#7 src\XF\Admin\Controller\Tools.php(278): XF\Mail\Mail->send()
#8 src\XF\Mvc\Dispatcher.php(350): XF\Admin\Controller\Tools->actionTestEmail()
#9 src\XF\Mvc\Dispatcher.php(257): XF\Mvc\Dispatcher->dispatchClass()
#10 src\XF\Mvc\Dispatcher.php(113): XF\Mvc\Dispatcher->dispatchFromMatch()
#11 src\XF\Mvc\Dispatcher.php(55): XF\Mvc\Dispatcher->dispatchLoop()
#12 src\XF\App.php(2184): XF\Mvc\Dispatcher->run()
#13 src\XF.php(391): XF\App->run()
#14 admin.php(13): XF::runApp()
#15 {main}
Request state
array(4) {
  ["url"] => string(27) "/admin.php?tools/test-email"
  ["referrer"] => string(52) "https://www.klodghirz.com/admin.php?tools/test-email"
  ["_GET"] => array(1) {
    ["tools/test-email"] => string(0) ""
  }
  ["_POST"] => array(2) {
    ["email"] => string(23) "user@example.com"
    ["_xfToken"] => string(8) "********"
  }
}

I can’t seem to figure out what he issue is so I’d like some help please, many thanks.

 

[Scarzy]

It looks like Namecheap is closing the email connection. Try without an SSL and see if it's the same issue. Make sure the SMTP port/host is correct.

 

[Gilroes]

It looks like Namecheap is closing the email connection. Try without an SSL and see if it's the same issue. Make sure the SMTP port/host is correct.

Hi,

I fixed it thank you. For some reason Namecheap was prompting me to change the password on the inbox, wouldn't of known as I don't login to the noreplies.

Many thanks,
Lewis

 

[Gilroes]

@Brogan Could this thread be closed and archived please?