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Ordered Xenforo, payment done, still no licence?

#1
Hi, ordered and paid for a new licence, but still have to hear from Xenforo.
We bought a Xenforo forum and want to use our own licence asap, holidays? ;)

Thanks.
 
#5
That is totally my error, paid with wrong PayPal (we have 2 verified Business PayPal) but one has instant payments, the other dont. So the transaction type is echeck which takes forever.!@$%

Any way I can cancel the transaction and pay with the regular paypal to get this going?
 

Brogan

XenForo moderator
Staff member
#6
You may be able to cancel it within PayPal.

Failing that, make the payment with the other account and the echeck can be refunded.
 
#7
So I just need to buy another licence, and when I get the 1st transaction cleared I ask for a refund?

Cannot cancel with PayPal atm.