• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Order of purchase

#1
So I think I screwed up. Just ordered the media gallery for an expired license. Went to bring the license up to date, and now it wants me to pay the $15 renewal for the media gallery that I just bought. Is there any way to correct this? I dont have access to support, as I dont have an active license.

I guess there is an order of operations I should have followed.

Rock and a hard place.
 

Kirk

Well-known member
#2
You should of reactivated your XenForo license first before purchasing the Media Gallery @Timelord_ :). Don't worry other people have done the same thing as you :)
 

Chris D

XenForo developer
Staff member
#4
Please create a ticket from your Customer Area with the details. We can't act upon license/account based stuff on the forum.
 
#5
@Chris D thats the issue. I cannot create a ticket, as I dont have an active license. Unless I am missing something....

You must have at least one up-to-date license to access this page.