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XF 1.5 One member mentions dont send out alerts

Discussion in 'Troubleshooting and Problems' started by king8084, Oct 10, 2015.

  1. king8084

    king8084 Active Member

    we have a super mod that cant mention members...the alerts wont go out

    i have done so much testing, the same usergroups he is in...apply to 4 other people..they can all mention fine except him

    what could this be
  2. Amaury

    Amaury Well-Known Member

    Ensure the limit setting in the user group is not zero.
  3. Mike

    Mike XenForo Developer Staff Member

    The permission analyzer can be good for checking that.

    Also ensure that he's not doing the mentions while editing and that the people being mentioned can see the post in question.

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