Often doubling a message

[i_rodionov]

When pressing the button to submit the message users often press it once more because of delay, and the button works once more and the message posted extra time or even two

 

[i_rodionov]

You need to ask your users how they're causing these issues.
Ask one of them to record a video if possible.

I was unable to reproduce the problem.

I am a software developer too and I know how it is hard to reproduce any simple proplem. This time I applied to you because of me personally had it.

 

[i_rodionov]

Actually double messages occure when pressing the submitt button impatiently

 

[i_rodionov]

I think after the first press the button must be disabled and it gets off the problem

 

[i_rodionov]

I suspect it will be related to a poor connection to your site, as is the case with most double posts.

I made a test and concluded you were right about temporary poor connection with coincidence of pressing button. Please could you be so kind to tell me if it is the problem that could not be fixed by software

 

[Jake Bunce]

What is your flood check set to?

Admin CP -> Home -> Options -> Messages -> Minimum Time Between Messages

Also check this permission:

Admin CP -> Users -> List User Groups -> [click a group] -> Bypass flood check

In my testing double posting is prevented by the flood check. Of course there may still be a race condition that would allow for double posts.

 

[Paul B]

It is set to 30 seconds and in place for normal users.
No matter what I did I couldn't get a double post to occur.