Not Available Add Ons


New member
I am trying to purchase and download add ons but it's only showing greyed out and Not Available.. I have registered my main account as well as this as forum users in my license but I am still unable to purchase and download anything. Thanks

Mike Edge

Well-known member
Wait an hour after doing so and try again as it takes time sometimes to sync. Welcome to the community!


XenForo moderator
Staff member
I don't see any issues with your account.

It should take a maximum of 10 minutes after adding your forum user name to your license to make the customer areas available.

If you can post in this forum (thread has since been moved to feedback), then it's working.