XF 2.1 No "Spam" option in specific threads

[djbaxter]

On all the XF2 forums I manage, we have specific threads where things like contact us messages are posted.

For some reason, posts/threads in that forum do not display a "Spam" button. The function has not been intentionally turned off.

I can't seem to find anything in options which would exclude certain forums from the spam features. What am I missng?

 

[djbaxter]

Bump.

 

[Russ]

We have an add-on to post the contact us as threads as well, are the messages you're attempting to spam clean posted by guests by chance?

 

[nocte]

have you reviewed the user criteria for the "spam" action? -> admin.php?options/groups/spam/#spamUserCriteria

If criteria are not met, you cannot use the function on a user.

 

[djbaxter]

We have an add-on to post the contact us as threads as well, are the messages you're attempting to spam clean posted by guests by chance?

Usually yes.

 

[djbaxter]

have you reviewed the user criteria for the "spam" action? -> admin.php?options/groups/spam/#spamUserCriteria

If criteria are not met, you cannot use the function on a user.

Yes. The only active criterion is posts <= 5.