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no email sent on registration

Discussion in 'Troubleshooting and Problems' started by templates, May 4, 2013.

  1. templates

    templates Member

    I had a few ppl try to register but they never got an email for confirmation..is there something that needs to be set up for this to happen? I made an email account for this site in cpanel but am unsure of the next step...thanks!
  2. CyclingTribe

    CyclingTribe Well-Known Member

    Check the settings in your Admin Control Panel - Home > Options > Email Options

    Default Email Address: Should be the email address that you want the board to use for automated emails
    Bounced Email Address: Usually left blank
    Default Email Sender Name: Can be left blank (and your board name will be used) or you can manually add a short/different name here

    Email Transport Method: Usually checked by default - and in some cases you'll need to check the "-f parameter" too.

    If you've chosen SMTP you'll need to add the details of your SMTP server in this section.

    Hope this helps.

    Shaun :D
  3. templates

    templates Member

    It certainly did! Thanks!

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