No email confirmation?

[MirandaSings]

Hi, my friends haven't received an email confirmation after they make their accounts so they can't confirm it.

Any idea why?

Server error log says:

It says email to _____ failed. Unable to send mail. mail(): Policy restriction is in effect. The fifth parameter is disabled on this system.

 

[imthebest]

You have posted in the wrong forum, you need to post this in the support forum.

 

[MirandaSings]

Sorry I'll post in correct section next time.

 

[Chris D]

I have moved it to the correct forum.

IIRC this might be down to the -f parameter which is an option in Email Options in the Admin CP. Switch that off and see if it helps.

 

[MirandaSings]

• Default
  • • Set return path with -f parameter (recommended, but does not work on all servers)

I unchecked that, but still doesn't work :/

 

[Chris D]

In that case it may be a server configuration issue. For that you would need to contact your host.

 

[MirandaSings]

Is there some sort of guide on here?

Also says
Zend_Mail_Transport_Exception: Email to Zipporah2012@hotmail.com failed: Unable to send mail. - library/Zend/Mail/Transport/Sendmail.php:137

 

[Chris D]

It's a server configuration / policy so not something we have a guide for, no.

That error is likely related.

 

[_NANO_]

Hi
Some of my users are receiving their confirmation emails in spam folder (gmail) and some users are simply not receiving anything.

All email options are default, what I can do?

 

[TPerry]

Hi
Some of my users are receiving their confirmation emails in spam folder (gmail) and some users are simply not receiving anything.

All email options are default, what I can do?

First thing.. check to see if your domain/IP is blacklisted in any of the spam lists
http://mxtoolbox.com/blacklists.aspx