I have regular contact with Matt who regularly checks that everything is OK and if there are any issues. It's great receiving these messages as it feels like a very personal service, something that I hadn't experienced before I moved to Nimbus Hosting.
I've also been delighted to receive a couple of small gifts from them. Firstly there was the Easter chocolate bar that I posted a photo of here. Then in this morning's post I received this:
These touches all add to the feeling of a personal service from a team that cares about their customers.
For anyone who is looking for a web host, I would highly recommend Nimbus Hosting, by far the best web host I have ever dealt with.