Not a bug Mysqli prepare error

Was trying to uninstall a sub-account addon, got this instead:

Server Error
Mysqli prepare error: Unknown column 'subaccount_parent.subaccount_user_ids' in 'field list'

  1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
  2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
  3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
  4. Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 753
  5. Zend_Db_Adapter_Abstract->fetchRow() in XenForo/Model/User.php at line 427
  6. XenForo_Model_User->getUserById() in XenForo/Model/User.php at line 936
  7. XenForo_Model_User->getVisitingUserById() in XenForo/Visitor.php at line 415
  8. XenForo_Visitor::setup() in XenForo/Session.php at line 378
  9. XenForo_Session::startAdminSession() in XenForo/ControllerAdmin/Abstract.php at line 48
  10. XenForo_ControllerAdmin_Abstract->_setupSession() in XenForo/Controller.php at line 306
  11. XenForo_Controller->preDispatch() in XenForo/FrontController.php at line 346
  12. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
  13. XenForo_FrontController->run() in /home/beyond66/public_html/forum/upload/admin.php at line 13
Considered it, but now I can't actually log in anywhere, on the forum or the admin page. I enter my user/pass on the admin.php and go nowhere. Instead, an orange M pops up.


Well-known member
Add this to your config file:

$config['enableListeners'] = 0

This will disable all addons so you can access your board again.
Didn't work. Got a blank XF login page that went nowhere.

Guess I'll contact my host and see if they can fix it. Thanks for the help.