My all members preference alert uncheck

[tymillzz]

Hello,
overnight, I find myself with all my members who have the alerts (bell included) disabled. How to reactivate that?
Thanks for all

in /account/preferences

 

[Chris D]

That wouldn’t happen on its own, certainly not for all members automatically so you need to ascertain what happened and reverse that action or perhaps even restore the database from a backup. But either way going out how it happened will be key to ensuring it doesn’t happen again.

 

[tymillzz]

I cannot turn the base back. I have 300 messages a day. I only had feedback a few days later. Thanks
It's possible to mass modifications ?

 

[Chris D]

It’s not really possible to tell you how to fix it until we know what made it happen in the first place. Can you elaborate? Did you modify the database? Were you trying to achieve something specific and it went wrong?