Can anybody please suggest a way for users to submit a request that goes into a queue where a moderator can then take ownership, discuss and update the status? I'm looking for something similar to the Reports system I guess. For example, we have users put in requests to be approved for certain forums. At the moment they click a link that starts a conversation with all the moderators added to it. I'd instead prefer that request to go into a mods-eyes-only queue or perhap into a new thread created in the moderators-only forum. I'm not sure if there's any way to have the built-in features of XF achieve something like this, or if I need to start looking at add-ons.