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XF 1.4 members visiting

Discussion in 'Troubleshooting and Problems' started by Brad P, Apr 3, 2015.

  1. Brad P

    Brad P Active Member

    Morning XenForo,

    I recently had my domian changed and my old one that redirects to the new domain.

    I've been told by multiple people that the page doesn't load for them.

    Now I'm from the UK and is working fine. Someone from Sweden has tried to get on and can't and others have said the same thing.
  2. Martok

    Martok Well-Known Member

    According to this thread


    you were only requesting help with redirection as the beginning of this week. When was the redirection finally in place? It does take time for changes to propagate depending on what was done.

    A link to your site for others to test would be useful.
  3. Brad P

    Brad P Active Member

  4. Martok

    Martok Well-Known Member

    Don't take that attitude when I'm trying to be helpful.

    When you have a problem, post the full facts, it helps people to help you.

    I asked for a link to your site so that people here can confirm or not if they can access your site. A screenshot of someone who can't access it doesn't really help.
    Amaury likes this.
  5. Brad P

    Brad P Active Member

  6. Martok

    Martok Well-Known Member

    Well it's not working for me in the UK. I get an ERR_CONNECTION_TIMED_OUT error.
  7. Brad P

    Brad P Active Member

    Okay. So its possible that it may need more time
  8. Martok

    Martok Well-Known Member

    I'd expect DNS propagation to take up to 48 hours but redirects should happen a lot quicker.

    I can ping your site and also ran a tracert. The latter revealed your DNS server seems to be the same address as your own site, as can be seen here:


    How are you hosting this? Why are you using your own DNS servers?

    If you're running your site from your own computer (just guessing) then you will see it as you are on that machine but no-one else can.
  9. sbj

    sbj Well-Known Member

    For me the site works.
  10. Martok

    Martok Well-Known Member

    Checked again. I can access it via my phone which uses EE as the ISP, whereas I can't access it at home via BT as my ISP (and yes, I've flushed my DNS cache).
  11. Brad P

    Brad P Active Member

    Thanks mate. @Dubbed Navigator you have this problem to with BT
  12. Tracy Perry

    Tracy Perry Well-Known Member

    Best place to check to see if the DNS has propagated is https://www.whatsmydns.net that I've found.
    And @Proutie87, you are more likely to get VALID help if you provide sufficient information.
    For trying to resolve a domain/DNS problem, it would make sense that you would need to provide the domain so that some checks could be done.
  13. Brad P

    Brad P Active Member

    Well unfortunately @Tracy Perry I wasn't to no what the problem was at the time. Hence why I posted here with little information. YES I should of posted the domain name that Martox has said in the above.

    Now that Martox has done some checks ( that I do appreciate) it shows it could possibly be DNS related.
  14. Tracy Perry

    Tracy Perry Well-Known Member

    Did you try going to that site? Put your domain name in, click on the little gear icon to get the advanced features and put the new IP in. It should tell you if it is a domain name resolution problem.

    Point was, if you want help, humble is usually beneficial..... overbearing obnoxiousness doesn't.

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