XF 2.3 Member account modified, but nothing in log?

nero

Member
Hello, I'm in contact with a user who says his account was hacked. I realized that the email address had been changed and 2FA enabled but the user log is empty.
I only enabled 2FA for members accounts after the XF 2.3 update so it must be a recent thing.

I found the user info with the former email address in a database backup so I know for sure this is the correct member account.

How can a user change his email address and/or enable 2FA without it showing in the user log?
 
How long have you set to keep the logs ?
Mine is 12 months so only shows changes made in the last year, are you sure the changes are recent ?
 
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