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Lost posts in threads

Discussion in 'Troubleshooting and Problems' started by ineedhelp, Oct 16, 2012.

  1. ineedhelp

    ineedhelp Well-Known Member

    I seem to have lost at least 3 pages of posts in one thread, I haven't noticed any other post loss in other threads yet.

    All I did was Rebuild Index Search: ALL

    This was required part of an import from LN blogs to XF-blogs

    After doing the Rebuild, I noticed 3 pages of posts are missing

    The pages show, but are empty:

    Screen Shot 2012-10-16 at 18.29.35.png

    How can I bring back the posts, they are there somewhere, because it says 56 new messages… on the bottom right. Before the import and rebuild index search, the posts were showing fine.

    A few latest posts on the last page show fine and any new posts after that are showing fine as well.

    Advice please.
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That problem can be caused by incorrect thread counters. Try rebuilding the thread info:

    Admin CP -> Tools -> Rebuild Caches
  3. ineedhelp

    ineedhelp Well-Known Member

    By default, items to process per page is set to 250 - do I leave it as it is? Also the 'Rebuild position and post counters' this isn't ticked, should I tick it or not?
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    250 is fine. And yes, tick the box.
  5. ineedhelp

    ineedhelp Well-Known Member

    Thanks, it worked, problem solved.

    So is it safe to rebuild any of the caches, anytime?
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Yes. But only when you need to. For example, the search index can be very server intensive.

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