MsJacquiiC said:
I don't know if this is standard practice. But I'm not happy.
I purchased this modification on Thursday. I was sent the wrong file write out of the gate. Thus far - I have been sent 4 different files, none of which are working correctly. I haven't gotten a reply from @borbole since Thursday. Here's the emails I've received from Borbole, with email addresses redacted:
View attachment 87952
This is HIGHLY unprofessional and not at all what I expected when I paid for this add-on.
@borbole ==> This is ridiculous! I'll appreciate it if you send me the correct file, provide support for the 3 wrong files you've sent me or refund my money!
I'm not happy at all with the way this has turned out thus far. Very bad business dude! And quite shocking. You're one of the more talented coders on Xenforo.com ... or so that I had believe.
J.
Also RL takes priority and I can''t be online 24 hours a day. It is not like I was online and ignored you.
I sent you the wrong file by accident as I was emailing to several other users as well at the time. And I apologized for it. And the other mod file I sent it was to adjust it to your claims that it did not work.
Also I haven''t been able to log in online for the past day, hence why I haven''t been able to reply to you. Frankly I don''t see why you are so shocked. Sending the wrong file by accident happens. At the most you got a free mod out of it
Anyway, I sent you another file. Personally I can not reproduce your issue. You can see the mod at my forum:
http://caraholics.eu/forums/test-forum.75/
Log in with username and password: test. It is set to have 15 posts to enter that forum.
http://caraholics.eu/forums/test-forum.75/
As you can see the mod works fine. I would need your forum url and an admin account to check your claims for myself directly at your forum. Otherwise, short of developing psychic powers, there is nothing that I can do about it.
I agree. His work is outstanding. This is why I was surprised at having an issue at all. At the time of your email though Mike, he had not made good on his mistake. And I of all people know that mistakes are made - I certainly make my share - but it was the timeliness in which the mistake was finally corrected that I had a bit of an issue with. But it's been sorted now.
I agree. His work is outstanding. This is why I was surprised at having an issue at all. At the time of your email though Mike, he had not made good on his mistake. And I of all people know that mistakes are made - I certainly make my share - but it was the timeliness in which the mistake was finally corrected that I had a bit of an issue with. But it's been sorted now.
Borbole PMed me Sunday morning. He did apologize again about whatever issue I was encountering with the Post Forums add-on. He then sent me a slightly more expensive and more feature-rich add-on in the Extra Forum View Settings On A Forum Per Forum Basis modification! I've installed it and it works perfectly!
@borbole - I just wanted to say thank you very much for making this situation right for me and for my client. As I said in an earlier post - the quality of your work is legendary. I'm not sure how or why I was having an issue with the Post Forums add-on. But my client is quite happy with the additional functionality of your Extra Forum Settings mod. I'm sure I'll be purchasing more from you in the future. And I know you said you wouldn't be logging in for a while. Here's wishing you an enjoyable break. Cheers!
J.
