In that yesterday's case it was definitely a "submitted the content and the attachment wasn't visible" case as he had to upload the same attachment to a 3rd provider's site afterwards. So, I am not checking like every hour but like at the end of the day. All of the cases in my forum can easily be tracked down to this "submited content but..." thingy because we are adding in bulk attachments to the system. That means versions 1-5 of something. So seeing that version 2 has a "unassociated status" means indeed the bug was the problem because it makes no sense to upload version 1, 3, 4, 5 but leave out version 2. Anyway, I hope that all is good now, we'll see.