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Fixed Layout problem in notification email in posts with video

rhodes

Active member
#1
Hello,

one of my clients informed me that there might be a problem with email layout in notifications when threads contain a video.

Is this a problem of my mail cleint (mac mail) or can I fix this in acp?

Regards, rhodes

Bildschirmfoto 2014-03-14 um 12.27.52.png
 

Mike

XenForo developer
Staff member
#2
That looks like an issue with the mail client. It doesn't look like it's drawing properly.

That said, I'm not sure if we should be allowing media embeds in emails, though it's not inherently wrong -- they are unlikely to work in most scenarios though. It does potentially depend on how the embed is done.
 

rhodes

Active member
#3
@Mike - thanks for the reply. The mail was just a notification that someone replied to her thread. Can I modify xf mail templates so that media embeds are disabled in notification emails?
 

Mike

XenForo developer
Staff member
#4
That would require code modifications to adjust the processing for HTML emails specifically.

(I haven't seen any other reports of this FWIW.)
 

Mike

XenForo developer
Staff member
#5
I have now made an adjustment for 1.3.1 to display a placeholder instead of embedded media in emails.