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XF 1.0 Issue with email alerts

Booth

Well-known member
#1
I received this email from a registered member of our forum.

When I get these emails & click on the link
it just shows Oops, I've been trying for
an hour on the site trying to read threads,
all it does is Oops, getting a bit fed up.
Any idea what this "Oops" is?
 

Brogan

XenForo moderator
Staff member
#2
Possibly a custom error page?

What is the link in the email? How does that relate to the actual thread URL?

What is the Board URL set to in ACP -> Options -> Basic Board Information?
 

Booth

Well-known member
#3

Brogan

XenForo moderator
Staff member
#4
It sounds like it could be his email client or browser.

Both of those links above resolve correctly, so what is the actual URL that is being loaded in his browser?
 

Booth

Well-known member
#5
He's also sent me this... Seems it's not just the email links but any topic that he's posted to.


I'm using IE6, don't tell me to change,

If I click on any thread on the site to which I have
posted to, it comes up Oops, the other threads open OK.
 

Brogan

XenForo moderator
Staff member
#6
Sounds like a local browser issue, so there's not much that can be done if it is unable to be replicated.