Is it shared hosting or server?

Depends on the hosting company, I used bluehost shared hosting and it was so bad, there were some minutes of the day when it takes 10 seconds to load my small forum. I moved to bulgarian company and for the same price on shared hosting my site loads in 0.6 secs and their support is 24 hours and takes less than hour to reply. I suggest you to research the hosting companies first.
 
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