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Internal Server error when I click on "forgot your password?"

Discussion in 'Troubleshooting and Problems' started by cloferba, Feb 9, 2012.

  1. cloferba

    cloferba Member

    Can somebody explain me why I´m getting this error?

    It is obvious that I have to contact with my server support, but any ideas what they should look?

    Personally I think it´s strange that as soon as I try to enter to myforum.com/lost-password/ I get this error...could be because my forum is on a subdomain?
  2. Dodgeboard

    Dodgeboard Well-Known Member

    Check your admincp server error logs to get more information about what is happening, then paste that info here and possibly someone can help you.
  3. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    XF's logs won't have a record of this error. You will need to check the logs on the web server itself as an ISE 500 error is generated by the web server.

    For reference:

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