Installation Service

[Alexander.]

I purchased the installation service but instead, to help with uploading the upgrade files. How long this will this take?

 

[Paul B]

Standard ticket hours are 9-5 (GMT) Monday to Friday but tickets are regularly handled outside these times, but it isn't guaranteed.

 

[Alexander.]

Standard ticket hours are 9-5 (GMT) Monday to Friday but tickets are regularly handled outside these times, but it isn't guaranteed.

Do you have all the back end information required to proceed with the fix, as discussed in the ticket?