Filezilla is a FTP (File Transfer Protocol ) tool to place files from your PC to the server. You'll need to take the files you download from the customer area, then upload to the public_html (in most cases, if you're linux) and then run the script.
It's like a maze iPage's CP Jake. Had a good look can't see one. Normally it's pretty quick but I guess it's bound to be if IP.Board are doing the hosting. (I'm testing XF out. might bring more boards over if the costs justified)
Ok though, it sounds like the URL I used was accurate, so it must be the host lagging. I'll give it a few hours and report back. Thanks for the assistance everyone.