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Import from vB forces me to change email addresses

Discussion in 'Installation, Upgrade, and Import Support' started by Garamond, Jun 11, 2011.

  1. Garamond

    Garamond Well-Known Member

    I don't understand why I'm getting this error message when doing a test import from a vBulletin 3.8 forum:

    Merging is out of the question, since many users are registered several times with the same email address. I can't just move every single duplicate to another email address.

    If XenForo forces everyone to register with unique email addresses, this would be a huge show-stopper for my planned conversion.

    What to do?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    There is nothing you can do other than to merge or change email addresses.

  3. Garamond

    Garamond Well-Known Member

  4. Garamond

    Garamond Well-Known Member

    There should be an extra box available for cross-checking during the transfer that says "Allow duplicate email addresses".
    ungovernable likes this.
  5. Brogan

    Brogan XenForo Moderator Staff Member

  6. dutchbb

    dutchbb Well-Known Member

    If the list is not too big you can contact the affected members and ask them to use a unique address for each of their accounts. But why allow multiple accounts for the same person anyway?
  7. Garamond

    Garamond Well-Known Member

    The list is big, at least 100 members long. I have to reconsider this.
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What about letting the importer automatically merge the duplicates? The merged users can still use their email to login. They can contact you directly if they wish to change the username they end up with after the merge.
  9. Garamond

    Garamond Well-Known Member

    The numbers are even higher, I see now that over 400 members have more than one account at the forum (we opened up for that to get more activity in the beginning). As it is now I just have to merge them and hope it goes well, and as Jake says I'll have to tell them to contact me if they want any changes to their username.
  10. James

    James Well-Known Member

  11. Garamond

    Garamond Well-Known Member

    Thanks, James. Found many interesting add-ons there.
  12. lazer

    lazer Well-Known Member

    Silly question but if this is set in vB ACP
    Screen Shot 2011-08-10 at 10.56.38.png
    ...you won't have any problems with duplicate email addresses, right?
  13. Brogan

    Brogan XenForo Moderator Staff Member

    Assuming that has been set from the start, then no, you won't have any problems.
    lazer likes this.
  14. Carlos

    Carlos Well-Known Member

    I agree.
  15. Brogan

    Brogan XenForo Moderator Staff Member

    As I posted above, XenForo allows login via user name or email address so it's impossible to have 2 different accounts with the same email address.
  16. Garamond

    Garamond Well-Known Member

    I'd say reconsider that, and go for username-only login.
  17. Ingenious

    Ingenious Well-Known Member

    I think this is a "you can't please everyone" moment :) There are compelling reasons for both systems and XenForo has gone with unique email addresses.
    Garamond, Kier and Dean like this.

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