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ImageMagick not working

Discussion in 'Troubleshooting and Problems' started by mauzao9, Jun 16, 2013.

  1. mauzao9

    mauzao9 Well-Known Member


    I just installed and selected ImageMagick as the default image processing, what happens is that is not supporting animated images.

    It uploads them but only shows a fixed version of it, like the old one, only that not even show the animation in the profile / member card like the main one do.

    EDIT: It also refuses to maintain transparency, it shows plain white instead

    What's the problem?
    Last edited: Jun 17, 2013
  2. Tracy Perry

    Tracy Perry Well-Known Member

    You have to install the ImageMagick PECL (php5) and Imagemagick. Are you on a VPS/Dedicated server and if so, what OS?
  3. mauzao9

    mauzao9 Well-Known Member

    They are both installed now, far i know it's linux, ubuntu?
  4. mauzao9

    mauzao9 Well-Known Member

    Oh it all bugged! Now even the default image processor is working wrongly after install the imagemagick, it refuses to add transparent background to uploaded images, and uploading gifs no longer shows the animation in the membercard / profile. I guess it's better send support ticket :(
  5. Tracy Perry

    Tracy Perry Well-Known Member

    Restart Apache (and if you are running php5-fpm restart it also).
  6. mauzao9

    mauzao9 Well-Known Member

    Yes. I am now very confuse, some users of my forum can upload GIFs and it shows naturally. But if i and others do, it shows that static image with white background instead of transparent. Ideas?
  7. Tracy Perry

    Tracy Perry Well-Known Member

    Try a different GIF file. Some I've found don't always play well.
  8. mauzao9

    mauzao9 Well-Known Member

    I just reseted to the normal and it is working again. The fact is that I was uploading the same gifs, it looks xenforo won't upload it again, it will only use the actual one, that's why i saw the gifs buggy with me.

    Imagemagick seems problematic and it's just a minor thing so i won't go for it anymore. :rolleyes:
  9. sonaya

    sonaya Member

    hows u upload this plz tell me method sir i m very confused to install this .
  10. Tracy Perry

    Tracy Perry Well-Known Member

    Are you on a shared hosting, a VPS or a dedicated server (the latter two will be the same for installing).
    If on a VPS, you need to check with your hosting provider, it should already be installed.

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