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XF 1.4 ImageMagic MySQL Error

#1
Can't seem to get sub-accounts to upload gifs reliably. Not sure what's going on.

An exception occurred: Mysqli prepare error: MySQL server has gone away in /home/beyond66/public_html/forum/library/Zend/Db/Statement/Mysqli.php on line 77

  1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
  2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
  3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
  4. Zend_Db_Adapter_Abstract->query() in XenForo/Model.php at line 219
  5. XenForo_Model->fetchAllKeyed() in XenForo/Model/AdminNavigation.php at line 31
  6. XenForo_Model_AdminNavigation->getAdminNavigationEntries() in XenForo/Model/AdminNavigation.php at line 405
  7. XenForo_Model_AdminNavigation->getAdminNavigationForDisplay() in XenForo/Dependencies/Admin.php at line 224
  8. XenForo_Dependencies_Admin->_getNavigationContainerParams() in XenForo/Dependencies/Admin.php at line 202
  9. XenForo_Dependencies_Admin->getEffectiveContainerParams() in XenForo/FrontController.php at line 616
  10. XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
  11. XenForo_FrontController->run() in /home/beyond66/public_html/forum/admin.php at line 13
 

Chris D

XenForo developer
Staff member
#2
This is typically a MySQL timeout issue.

Check these values are high enough:

wait_timeout
max_allowed_packet