XF 2.2 How to create a private "Support Thread"?

I know it is possible to create a Forum where the Threads are only visible to the Topic Starter. However, I am unable to find those settings in the Admin Panel.

Can someone please let me know where I can find, and how to set the permissions, so that the threads are only visible to the person who created them, and a specific support group like staff members?

Thank you!
 

Mr Lucky

Well-known member
In ACP > Forums > nodes > node permissions

In the permissions for that specific forum, set permissions for view threads by others registered group = no
Moderating group = yes (inherit)
 
Last edited:
Hey that's great! Thanks!

Just one more question.....

On the front end it says "private".

Is there a way to make new responses, last post by, and date, visible to the thread author on the front end??



front end.PNG
 

Mr Lucky

Well-known member
s there a way to make new responses, last post by, and date, visible to the thread author on the front end??
Not that I'm aware of in forum list. You'd think people would be able to see their own threads when in forum list. At least though, the word private gives them reassurance that it is private.
 
In ACP > Forums > nodes > node permissions

In the permissions for that specific forum, set permissions for view threads by others registered group = no
Moderating group = yes (inherit)

Hi, Just to add one more thing, just in case another user wants to know....

set permissions for view threads by others:

registered group = no
Moderating group = yes (inherit)
unregistered group = no (otherwise a user could just logout and then view the thread!) :)
 
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