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How long?

Discussion in 'General XenForo Discussion and Feedback' started by mikelowrey, Apr 18, 2015.

  1. mikelowrey

    mikelowrey Active Member


    Just purchased the license about 20 minutes ago, how long does it take for me to have access to the resources?

    Sorry if this was posted in the wrong section, move if needed.

  2. rainmotorsports

    rainmotorsports Well-Known Member

    Did you enter your forum name in the customer area?
  3. mikelowrey

    mikelowrey Active Member

    Yes I download it too... One thing though, I use a different email in this account compare to the customer account one, could that be the problem? I also associated this username with the license.
  4. oman

    oman Well-Known Member

    Enter your forum username here: http://xenforo.com/customers/forum-users and allow about 10 - 15 minutes. You should be right after that.
  5. mikelowrey

    mikelowrey Active Member

    @oman thx but I had already done that and still, is been like an hour already.
  6. oman

    oman Well-Known Member

    Use this form - https://xenforo.com/contact

    Let them know what's happening.
  7. mikelowrey

    mikelowrey Active Member

    will do, thank you again for looking out :D

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