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How long does it take for trophy points to reflect on user's account?

TheBigK

Well-known member
#1
We've over 143k members and I just setup the new trophy rules. Though I got alerts (I'm member #1) for trophies, not all our members who satisfy the criteria have received them.

Is there a limit on how many users are processed for trophies at a time? How long does it take for the trophies to reflect in each person's accounts?
 

Jake Bunce

XenForo moderator
Staff member
#2
Trophies are awarded by this cron which you can run manually if you are testing the system:

Admin CP -> Tools -> Cron Entries -> Update User Trophies -> Controls: Run

Otherwise it runs by itself every hour.

It only processes users who have been active in the last 24 hours.
 

TheBigK

Well-known member
#3
Trophies are awarded by this cron which you can run manually if you are testing the system:

Admin CP -> Tools -> Cron Entries -> Update User Trophies -> Controls: Run

Otherwise it runs by itself every hour.

It only processes users who have been active in the last 24 hours.
I ran the process manually about 5 times - but yet, the points and trophies haven't been updated.

I asked one of the members to login and he didn't receive the alerts for trophies. He does satisfy the criteria of posts + likes though.
 

Jake Bunce

XenForo moderator
Staff member
#5
I asked one of the members to login and he didn't receive the alerts for trophies. He does satisfy the criteria of posts + likes though.
The last activity date of a user can take up to an hour to update after they login. That is handled by this cron:

Admin CP -> Tools -> Cron Entries -> Hourly Clean Up

In short, be patient.