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Lack of Interest How can we improve email notifications without messages?

Discussion in 'Closed Suggestions' started by BamaStangGuy, May 28, 2014.

  1. BamaStangGuy

    BamaStangGuy Well-Known Member

    Right now they are more annoying than helpful to get people to click to view the message if you are using Gmail.

    Screen Shot 2014-05-28 at 5.33.01 AM.png

    After the first email all the rest are hidden by default because Google assumes they are the exact same content. (Which they are). Is there anything that can be done to keep this setting while not having a terrible user experience in the process?
    Marcus, Coop1979 and DeltaHF like this.
  2. DeltaHF

    DeltaHF Well-Known Member

    With Gmail's dominance, this is a very significant issue which has a larger impact on click-through rates than most people would ever realize, and I've been looking for ways to handle it.

    The easiest solution is to simply assign a random ID to the various objects within the email's markup. For example:

    <div id="asdfjkl123">
    <p id="asdfjkl123">
    Apparently, this is enough to "trick" Gmail into thinking the content is new and unique and thus will not hide it.

    It would be great if this was handled by the XF core.
    Marcus and BamaStangGuy like this.
  3. BamaStangGuy

    BamaStangGuy Well-Known Member

    Thanks. This sounds easy enough. Thoughts @Mike ?

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