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Hosting Mod Security Errors

Discussion in 'Troubleshooting and Problems' started by ibenick, Feb 24, 2012.

  1. ibenick

    ibenick Active Member

    I recently moved my site to a new hosting company. I thought it would be a great change from my previous one but it has been kind of a nightmare so far. I am getting constant Forbidden errors related to the mod security rules. Every time I get it, I have to email my hosting support and they whitelist the action for that URL. But if I try to do the same thing, let say inline edit a post, but in a different thread. I get errors. If I persist, my IP gets blocked from my own website.

    I've been pressing the issue with my hosting company and they've told me that my only options is to go to VPS. This seems ridiculous to me.

    Any thoughts on this?

    This is the response I just got from my hosting company. (LiquidWeb)
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Sounds like an overzealous rule set. What is it about the request that the server doesn't like? If they can identify and remove the offending rule then that will fix the problem.

    I have seen some servers that block requests containing specific words. It's weird.
  3. ibenick

    ibenick Active Member

    I'm not sure what it doesn't like, it's always just some variation of this type of error:


    At first it wouldn't let me link to images in my site root. Then it wouldn't let me use ad links that involved redirects. Now it usually happens when I try to edit or preview a post.

    Sounds like I need to start searching for another new hosting company then? :(
  4. ibenick

    ibenick Active Member

    Not sure if this helps but the problems seem to increase when I turned on full friendly URLs.

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