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HELP! mail by mistake :(

Discussion in 'XenForo Pre-Sales Questions' started by Anon92, Nov 29, 2014.

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  1. Anon92

    Anon92 New Member

    Today day I bought the license, however I made the mistake of putting my e xxxxxxxxx@hotmail.com As my mail had to be xxxxxxxxxx@gmail.com. :'(

    I need help, it was a mistake of mine, I have proof of my paypal account. .... Thanks :(
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Open a ticket from your customer account for all account issues.
     
  3. Anon92

    Anon92 New Member

    how to open a ticket? Excuse my ignorance, I am a Spanish-speaking customer
     
  4. Jeremy

    Jeremy XenForo Moderator Staff Member

  5. Brogan

    Brogan XenForo Moderator Staff Member

    From your customer account.
     
  6. Anon92

    Anon92 New Member

    the ticket is sent, however says I shall respond in my mail xxxxxxx@hotmail.com, I want me change my mind xxxxxxxx@gmail.com, the other account there was a mistake of mine, I hope they can fix the problem
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    I have responded to your ticket.

    All further discussion related to this will be continued on the ticket.
     
    Anon92 likes this.
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