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Hello i have a problem

Discussion in 'XenForo Pre-Sales Questions' started by lasen94, Aug 18, 2013.

  1. lasen94

    lasen94 New Member

    i have problem i cant download anything its only say Download not avaible :/ can someone say why it not work?
  2. Liam W

    Liam W Well-Known Member

    In your customer area, click forum usernames and then enter your username.

    You can only download resources if you have a valid license.
  3. lasen94

    lasen94 New Member

    i don't found it can you take a pictures or link it
  4. lasen94

    lasen94 New Member

    i found it. it only say: No customer could be found with that email address
  5. MattW

    MattW Well-Known Member

    Have you purchased a copy of xenforo, and associated your licence with your forum user name?
  6. lasen94

    lasen94 New Member

  7. MattW

    MattW Well-Known Member

    No to which part? Purchased xenforo, or associated your forum account?
  8. Jeremy

    Jeremy Well-Known Member

    Only licensed members are allowed to download add-ons. Please associate your username in your XenForo Customer Area and within 10 minutes will be permitted to download add-ons.
  9. lasen94

    lasen94 New Member

    i cant not work
  10. Adam Howard

    Adam Howard Well-Known Member

    3L33T, Ryan_ and MattW like this.

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