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Handling active and inactive users

Discussion in 'Forum Management' started by sinucello, Jun 12, 2014.

  1. sinucello

    sinucello Well-Known Member

    how do you handle active and inactive users? I`ve created 2 additional usergroups called "active users" and "inactive users" and 2 according promotions.

    Promo for inactive users:
    - user hasn`t visited the forum for 180 days

    Promo for active users:
    - registered for at least x days
    - at least x postings in the last 90 days

    The problem is that once a user get`s promoted to one of this additional user groups, he won`t loose them if he will be promoted to the other group later on.

    Example: a new user matches the criteria for the active user group and gets promoted. After this, he stays away from the forum and after 180 days will also be promoted to the inactive group. Now he has both secondary groups: active and inactive.

    So it seems we need another option in the promotion system allowing us to remove certain additional/secondary groups.

    Did I get this right? How do you handle this?

    thank you - all the best,
    Glockie likes this.
  2. RoldanLT

    RoldanLT Well-Known Member

    I don't see this criteria available:
  3. sinucello

    sinucello Well-Known Member

  4. RoldanLT

    RoldanLT Well-Known Member

    Remove this criteria on active group:
  5. sinucello

    sinucello Well-Known Member

    why? could you please explain why removing this criteria should lead to the removal of the inactive group?
  6. RoldanLT

    RoldanLT Well-Known Member

    Because both will qualify that criteria, just try it.
    sinucello likes this.

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