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Discussion in 'Troubleshooting and Problems' started by VanHuek, Apr 12, 2013.

  1. VanHuek

    VanHuek Member


    When I go to the change my avatar on my forums I go to Settings>Avatar>*type in email*>Test> it loads my avatar>press Ok and my avatar changes but then as soon as I refresh the page it resets to no having no avatar. If I then go back to Avatar it says it is Gravatar but no image.
  2. Mike

    Mike XenForo Developer Staff Member

    Can you confirm it here?
  3. VanHuek

    VanHuek Member

    Yes it works here, it is possible that it might be an addon confliction?
  4. VanHuek

    VanHuek Member

    Will just settle for uploading the image.
  5. Mike

    Mike XenForo Developer Staff Member

    Unlikely to be a bug then. Probably an add-on or template issue. Would have to recommend disabling all add-ons and testing on a default style (no template modifications as well).
  6. VanHuek

    VanHuek Member

    Apologies; love the software.
  7. Kim

    Kim Well-Known Member

    I had a member have this issue recently, it turned out to be a CHMOD issue on the avatar directory on the server. *blush*

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