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XF 1.1 Forum Down - URGENT

Dodgeboard

Well-known member
#2
My forum is completely down...does anyone know what these errors are? I removed my URL from the errors
You did? LOL


[Sat Feb 23 20:42:40 2013] [error] [client 173.199.114.147] PHP Warning: include() [<a href='function.include'>function.include</a>]: open_basedir restriction in effect. File() is not within the allowed path(s): (/var/www/vhosts/p/) in /var/www/vhosts/t.com/httpdocs/library/XenForo/Autoloader.php on line 119

[Sat Feb 23 20:42:40 2013] [error] [client 173.199.114.147] PHP Fatal error: Uncaught exception 'ErrorException' with message 'include() [<a href='function.include'>function.include</a>]: open_basedir restriction in effect. File() is not within the allowed path(s): (/var/www/vhosts//:/tmp/)' in /var/www/vhosts//httpdocs/library/XenForo/Autoloader.php:119\nStack trace:\n#0 /var/www/vhosts//httpdocs/library/XenForo/Autoloader.php(119): XenForo_Application::handlePhpError(2, 'include() [<a h...', '/var/www/vhosts...', 119, Array)\n#1 /var/www/vhosts//httpdocs/library/XenForo/Autoloader.php(119): XenForo_Autoloader::autoload()\n#2 [internal function]: XenForo_Autoloader->autoload('XenForo_Error')\n#3 /var/www/vhosts//httpdocs/library/XenForo/Application.php(294): spl_autoload_call('XenForo_Error')\n#4 [internal function]: XenForo_Application::handleException(Object(ErrorException))\n#5 {main}\n thrown in /var/www/vhosts//httpdocs/library/XenForo/Autoloader.php on line 119
Anyway, I just checked your site and it looks like you are back up. Server glitch?
 

tekgirl

Active member
#3
I also have this persistent error: PHP Notice: Undefined variable: nodePermissions in /var/www/vhosts/.com/httpdocs/mobiquo/include/get_latest_topic.php on line 82 - my hosting company says they ahd to change my site to run as a FastCGI application instead of as an Apache module

Thanks
 

Dodgeboard

Well-known member
#4
I also have this persistent error: PHP Notice: Undefined variable: nodePermissions in /var/www/vhosts/.com/httpdocs/mobiquo/include/get_latest_topic.php on line 82 - my hosting company says they ahd to change my site to run as a FastCGI application instead of as an Apache module

Thanks
When was the last time you updated Tapatalk?
 

tekgirl

Active member
#5
You did? LOL




Anyway, I just checked your site and it looks like you are back up. Server glitch?
Not sure...it was down for hours...they finally got around to fixing it, but said they had to change my site to run as a FastCGI application instead of as an Apache module to get it to work...and that I have that persistent error I described above

Thanks
 

Dodgeboard

Well-known member
#6
I would check to see if you are running the latest version of Tapatalk. You might also ask over there on the Tapatalk board as I think this has something to do with your Tapatalk.
 

tekgirl

Active member
#14
I am continuing to have multiple issues, since the host switched it to the FastCGI...many 500 Internal Server Errors...they are saying that the errors I got above were because of the PHP module, but until they upgraded Plesk, I did not have any of those issues...so we are back to those errors...does anyone have any advice until I can get this site moved?

Thank you!
 

Slavik

XenForo moderator
Staff member
#15
I am continuing to have multiple issues, since the host switched it to the FastCGI...many 500 Internal Server Errors...they are saying that the errors I got above were because of the PHP module, but until they upgraded Plesk, I did not have any of those issues...so we are back to those errors...does anyone have any advice until I can get this site moved?

Thank you!

Was it an incremental or whole version update? Eg from plesk 9 to plesk 10 or 9.1 to 9.2?

Sounds like they did a whole version update and havent done the relevent maintainance and cleanup, so its throwing errors for settings which were probably invalidated on the upgrade.
 

tekgirl

Active member
#16
I am finding out Slavik...what you are saying makes a lot of sense...until they upgraded Plesk, my site ran perfectly...now I have nothing but problems...I did make changes tot he appearance_template...would that throw these kinds of errors?