XF 1.3 File Health Check

[JayX]

Fatal error: Call to undefined method Ragtek_IBU_StaticMethods::getHashes() in /home/watch/public_html/library/Ragtek/IBU/StaticMethods.php on line 28

I am getting the above error whilst attempting to run a file health check.

 

[Paul B]

That is an error with a ragtek add-on.
You will need to contact the developer.

 

[HWS]

Your XenForo installation is missing the file library/Ragtek/IBU/StaticMethods.php
Place it at your server and it will work.

Otherwise deinstall (delete) this old add-on (it is called "Include Banned Users to Total User Counter") from your forum and it will work also.