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XF 1.3 File Health Check

Discussion in 'Troubleshooting and Problems' started by JayX, Apr 3, 2014.

  1. JayX

    JayX Active Member

    Fatal error: Call to undefined method Ragtek_IBU_StaticMethods::getHashes() in /home/watch/public_html/library/Ragtek/IBU/StaticMethods.php on line 28

    I am getting the above error whilst attempting to run a file health check.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That is an error with a ragtek add-on.
    You will need to contact the developer.
  3. HWS

    HWS Well-Known Member

    Your XenForo installation is missing the file library/Ragtek/IBU/StaticMethods.php
    Place it at your server and it will work.

    Otherwise deinstall (delete) this old add-on (it is called "Include Banned Users to Total User Counter") from your forum and it will work also.

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