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Service Issue False Positive by AV on Personal Details

Discussion in 'Resolved Bug Reports' started by Xon, Apr 1, 2016.

  1. Xon

    Xon Well-Known Member

    I've had a couple of reports that the personal details editor for XF 1.5.3 triggers Avast Security to prevent access to it.

    Infection:Other:Malware-gen [Trj]
    Process:C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    I'm not actually sure how you report false positives to Advast and such, but this will affect other XF customers.
    eva2000 likes this.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    We have had several reports of it.

    It has been reported to Avast already.

    It's something Avast need to resolve by updating their definitions.
    eva2000 and adwade like this.
  3. Mike

    Mike XenForo Developer Staff Member

    The initial report we had related to the full size version, which I confirmed just contained the expected details. Unfortunately, not a lot we can do about it. I've found a few references to false positives with this check specifically, so it seems like their heuristics are off.
  4. Mike

    Mike XenForo Developer Staff Member

    Mert, eva2000, Liam W and 1 other person like this.

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