Expired license which was never used?

[maxito43]

Hello,

Back in 2013 I have purchased a Xenforo license for my Minecraft server.
Shortly after that we had to close down our server, and we never got to use the license as the old website always ran PHPBB and never migrated to XenForo.

It seems a bit unfair to pay $40 to extend the license which we never used, is there a possibility to get it re-activated? We have a new server now and would like to use Xenforo for our website, instead of PHPBB which we used for our old server.

I can supply the license details in a PM if requested.

Thanks,
Max

 

[Paul B]

Please submit a ticket for any account queries: https://xenforo.com/contact/

 

[Dakota Storm]

Hello,

Back in 2013 I have purchased a Xenforo license for my Minecraft server.
Shortly after that we had to close down our server, and we never got to use the license as the old website always ran PHPBB and never migrated to XenForo.

It seems a bit unfair to pay $40 to extend the license which we never used, is there a possibility to get it re-activated? We have a new server now and would like to use Xenforo for our website, instead of PHPBB which we used for our old server.

I can supply the license details in a PM if requested.

Thanks,
Max

The licence renewal fees are for support and updates. It's not likely that you will get a 'free upgrade, which is essentially what you are asking for.

 

[maxito43]

Thanks, I've send in a ticket.

 

[whynot]

The licence renewal fees are for support and updates. It's not likely that you will get a 'free upgrade, which is essentially what you are asking for.

Let the XF team handle the request.