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Expired license which was never used?

Discussion in 'XenForo Pre-Sales Questions' started by maxito43, Jun 9, 2016.

  1. maxito43

    maxito43 Member


    Back in 2013 I have purchased a Xenforo license for my Minecraft server.
    Shortly after that we had to close down our server, and we never got to use the license as the old website always ran PHPBB and never migrated to XenForo.

    It seems a bit unfair to pay $40 to extend the license which we never used, is there a possibility to get it re-activated? We have a new server now and would like to use Xenforo for our website, instead of PHPBB which we used for our old server.

    I can supply the license details in a PM if requested.

  2. Brogan

    Brogan XenForo Moderator Staff Member

  3. Dakota Storm

    Dakota Storm Well-Known Member

    The licence renewal fees are for support and updates. It's not likely that you will get a 'free upgrade, which is essentially what you are asking for.
  4. maxito43

    maxito43 Member

    Thanks, I've send in a ticket.
  5. whynot

    whynot Well-Known Member

    Let the XF team handle the request.

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