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Error while logging into user forum

Discussion in 'Resource Manager Resolved Bugs' started by ACC, Mar 5, 2014.

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  1. ACC

    ACC New Member

    We often face the error ( screenshot attached) when we log into the user forum.
    It does not happen always but sometimes.

    Please can anyone advise a solution.


    Attached Files:

  2. Chris D

    Chris D XenForo Developer Staff Member

    You need to make sure your forum account is associated with your license (log in to the Customer Area).

    Then you need to post your thread here: http://xenforo.com/community/forums/troubleshooting-and-problems.24/

    Also, can you verify if you have purchased XenForo Branding Removal? The XenForo Copyright appears to be missing from your forum.
  3. Brogan

    Brogan XenForo Moderator Staff Member

    As stated, please associate your forum user name with your license and post in the correct forum for support.
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