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XF 1.4 Error verification when register

#1
In the register form of my forum have 2 lines Verification as in the images below, and the top line I think it has error, because when I and my visitors input everythings, it always say invalid data. If anybody can, please help me to disable it, because my visitors cannot register through form.

Thank you.

Untitled.png
 

Tracy Perry

Well-known member
#2
Check for outdated templates and if any exist merge (or fix) them. And if you are using Tenants anti-spam add-ons disable them. Also if that doesn't work, try rebuilding your master data.
 
#3
I have checked , but in my outdated templates dont have register_form, and I havent install Tenants, how to rebuild master data, will it lost my user's data? (post, rank, point, ...)?