Kwaka
Member
Hi,
I did search, but I couldn't find any question like mine. I am on the latest build 2.2.15. For some time now some users have been complaining that the Conversation icon is indicating that they have 1 message, and when they click on it they get an error. See image examples below. I hoped it would go away by moving to the latest upgrade... it hasn't.
and when you click on it:
![1715788621008.webp 1715788621008.webp](https://xenforo.com/community/data/attachments/301/301632-077ed27d184b04f6eab27867b36a8ede.jpg)
How can I resolve this?
It's for multiple users.
Thanks for any help.
I did search, but I couldn't find any question like mine. I am on the latest build 2.2.15. For some time now some users have been complaining that the Conversation icon is indicating that they have 1 message, and when they click on it they get an error. See image examples below. I hoped it would go away by moving to the latest upgrade... it hasn't.
![1715788592023.webp 1715788592023.webp](https://xenforo.com/community/data/attachments/301/301631-834635372291c0fa25ac9cac9ebc13c3.jpg)
and when you click on it:
![1715788621008.webp 1715788621008.webp](https://xenforo.com/community/data/attachments/301/301632-077ed27d184b04f6eab27867b36a8ede.jpg)
How can I resolve this?
It's for multiple users.
Thanks for any help.