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Empty threats page when viewing as User after XF move

#1
Hello,

I moved my XF from a folder(/community) to the root.

I did "Update the Board URL in the ACP -> Options -> Basic Board Information and move the files to the new directory".

The forum is now working nicely , directly in root.

However if i login as user or administrator and try to view or click on any thread, the page is shown blank.

Chrome shows me the following error:

-------------------

Server error

The website encountered an error while retrieving http://mydomain.com/threads/name-of-the-topic.312/#post-742. It may be down for maintenance or configured incorrectly.
Here are some suggestions:

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
-------------------------

Again, if i access the very same URL as guest, I get to see all the thread without a problem.
Not sure what I did, but I just moved my xenoforo files from the directory to the root folder.
Any help would be really great.
 

Jake Bunce

XenForo moderator
Staff member
#2
Sometimes it is necessary to restart the web server after moving the files. It depends on your server configuration. Ask your host to restart the server.

Otherwise a 500 error is a generic server error. Ideally the logs on the server will contain more information. Or here are some of the usual suspects:

1) Bad .htaccess file on the server.

2) Incorrect permissions on the server.
 
#3
Thanks Jake.
I finally found it.
Had nothing to do with the error message (500) or anything you or I would have guessed.

By moving the xf files from the directory to root, two files where not correctly moved.
When I did a XF - Tools - File Health Check - it revealed that ( library/XenForo/ViewPublic/Helper/Editor.php) was missing.
Manually re-uploading it , solved the problem.

Thanks anyway for your help.
Great to know that we are not alone with our problems.