XF 2.2 Email send dont work

[Ricsca]

Having problems sending emails, after many attempts I managed to get Amazon Ses SMTP to work. Now if I try to send an email from my site (via the contact email) it arrives and therefore I think everything is working fine, also because in admin I no longer receive any system errors.
The problem is that users (and I too) don't receive emails notifying me if there is a new reply to a discussion I follow or have replied to.
What should I check?
Thank you

 

[Old Nick]

Stupid question but is the email notification activated for the threads followed?

 

[Ricsca]

I just saw it and no
How can I activate this option for all users?
Thank you

 

[Old Nick]

This option cannot be mandated since it depends on the user's preference. However, you can establish this option as the default setting for new members, but they will then have the choice to deactivate it on their account settings page.

/admin.php?options/groups/usersAndRegistration/

 

[Ricsca]

I figured out the problem that I had set up new users correctly, the problem is that I imported a custom forum that didn't have this option and so all old users don't have email options active! How can I activate them for all old users? Thanks

 

[Old Nick]

Come posso attivarle per tutti i vecchi utenti? Grazie

This option cannot be mandated since it depends on the user's preference

 

[Ricsca]

I understand that it depends on the users' preference but since I imported the users from an old custom forum that did not have the e-mail option I would like it to be activated by default for all old users who then no longer want to receive e-mails I will set it by their preferences.

 

[Old Nick]

It is not feasible within the ACP; it may be possible within the database, but that carries risks.

 

[Mr Lucky]

It is not feasible within the ACP; it may be possible within the database, but that carries risks.

It is a risk, but you could try this on a test database

UPDATE xf_user_option
SET creation_watch_state = 'watch_email'

UPDATE xf_user_option
SET interaction_watch_state = 'watch_email'

 

[Ricsca]

@Mr Lucky are the 2 codes for the 2 values for which I would like to activate emails?
Thanks

 

[htsumer]

check php version

 

[Mr Lucky]

They are for the Content Options in user preferences:

• Automatically watch content you create…
  • • and receive email notifications
• Automatically watch content you interact with…
  • • and receive email notifications

 

[Ricsca]

Thanks, do you happen to know what code I should use to change the Timezone?

 

[Ricsca]

They are for the Content Options in user preferences:

• Automatically watch content you create…
  • • and receive email notifications
• Automatically watch content you interact with…
  • • and receive email notifications

I just thought I should also activate:

• Automatically watch content you create...
• Automatically watch content you interact with…

 

[Mr Lucky]

I just thought I should also activate:

• Automatically watch content you create...
• Automatically watch content you interact with…

The queries I gave should be doing that

Thanks, do you happen to know what code I should use to change the Timezone?

How can you know which time zone people are in?

The default (guest’s) time zone is set in basic options.

 

[Ricsca]

My forum is in Italy so it's only for:

(UTC+1:00) Central European Time

The problem is that having migrated from a custom forum I realized that all the users were already registered on

(UTC) Casablanca

 

[Mr Lucky]

UPDATE xf_user
SET timezone = 'Europe/Amsterdam'

 

[Ricsca]

@Mr Lucky thanks, you're great, it works...
Could you tell me how to activate these three items too?

• Receive news and update emails
• Receive activity summary email
• Receive email when a new conversation message is received

Very thanks

 

[Mr Lucky]

No guarantees, always test and don't blame me if it breaks so have a backup

UPDATE xf_user_option
SET receive_admin_email = '1'

UPDATE xf_user SET
last_summary_email_date = NULL;

UPDATE xf_user_option
SET email_on_conversation = '1'

 

[Mr Lucky]

I understand that it depends on the users' preference but since I imported the users from an old custom forum that did not have the e-mail option I would like it to be activated by default for all old users who then no longer want to receive e-mails I will set it by their preferences.

I think it's worth pointing out that altering user preferences could be against your country's privacy laws, I'm sure forcing opt in is against GPDR anyway.